Emily from Long Island

By: ecupelli
On: 2009-12-12
In March 2009 I purchased my home after 15 years of litigation from my lawyer ex-husband. Even though I was married for 15 years I recieved no part of his pension, and had to pay him 50% of the value of the home. So much for the Nassau County courts and judges. I digress. That being said, I put 50% down (my sole estate) and took out a $300,000 loan. As part of the loan agreement, the bank agreed to pay my homeowners insurance. They took money up front for escrow. They put it in an escrow account.  It was clearly stated in the documents (which I have). However, I got a nasty surprise. After two months I recieved notice that my homeowners insurance was to be terminated. I called the insurer, and paid a small amount ($300) to keep the account current. I called the bank. The bank, M and T Bank, told me that they "only paid once a year and that they would only pay this in September. The fact that I closed in March was apparently not important). "Besides, she said, we are selling your loan to Bank of America" so this is not our problem. Apparently, when I closed on the loan, I was already "bundled" to be sold. (Geitner, what about your reform??) I called Bank of America, and was told that I "did not exist"! After I two months and countless calls my loan was formally tranferred, and Bank of America  started to pay the insurance from my escrow account. I don't know what effect all the complaints I filed had on their resolve.  Luckily, I had the money to pay twice in the interim, I am a nurse and thank god have a job. I thoroughly investigated M and T Banks incompetance, and filed complaints with a variety of appropriate state and federal agencies. After months of investigation, the Fed accepted M and T explanation that they had given me "extra money at closing" and that I "should have known" that I should pay this amount. What baloney!! I have legal documents that say this they were obligated, by law. The Fed? It did nothing!! Geithner, nothing!  I have lots of documents to support the facts of my complaint. Apparently, facts are not enough for bank regulators. They are just not doing their jobs. There are plenty of people who have gone bankrupt for this small amount of money involved. My point: are banks computing loans correctly? Are banks computing feels correctly? Who watches out for the consumer, if this small problem (paying a bill from my own escrow, my money) cannot be resolved?
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